Deficiency Records for Norwood Healthcare

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Updated as of June 01, 2019

This is not the most recent data for Norwood Healthcare. For the most recent information, click here.

A list of the most recent deficiencies for Norwood Healthcare. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2019-02-06 2019-03-22 Y
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2019-02-06 2019-03-22 Y
Provide enough food/fluids to maintain a resident's health. Health 2018-09-07 2018-10-05 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-09-07 2018-10-05 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-09-07 2018-09-28 N
Ensure residents have reasonable access to and privacy in their use of communication methods. Health 2018-09-07 2018-09-28 N
Keep residents' personal and medical records private and confidential. Health 2018-09-07 2018-09-28 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2018-09-07 2018-09-28 N
Ensure each resident receives an accurate assessment. Health 2018-09-07 2018-09-28 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2018-09-07 2018-09-28 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-09-07 2018-09-28 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2018-09-07 2018-09-28 N
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2018-09-07 2018-09-28 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-09-07 2018-09-28 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2018-09-07 2018-09-28 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install Health 2018-09-07 2018-09-28 N
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2018-09-07 2018-09-28 N
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Health 2018-09-07 2018-09-28 N
Provide and implement an infection prevention and control program. Health 2018-09-07 2018-09-28 N
Implement a program that monitors antibiotic use. Health 2018-09-07 2018-09-28 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2018-09-07 2018-09-28 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2017-06-14 2017-07-14 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2017-06-14 2017-07-07 Y
Provide care by qualified persons according to each resident's written plan of care. Health 2017-05-08 2017-06-14 N
Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Health 2017-05-08 2017-06-14 N
Have a program that investigates, controls and keeps infection from spreading. Health 2017-05-08 2017-06-14 N
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2017-05-08 2017-06-05 N
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2017-05-08 2017-06-02 N
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Health 2017-05-08 2017-06-02 N
Train all employees on what to do in an emergency, and carry out unannounced staff drills. Health 2017-05-08 2017-06-02 N
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2017-04-05 2017-05-03 Y
Allow residents to self-administer drugs if determined safe. Health 2016-04-14 2016-07-12 N
Provide housekeeping and maintenance services. Health 2016-04-14 2016-07-12 N
Provide care by qualified persons according to each resident's written plan of care. Health 2016-04-14 2016-07-12 N
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Health 2016-04-14 2016-07-12 N
Make sure that special or therapeutic diets are ordered by the attending doctor. Health 2016-04-14 2016-07-12 N
Store, cook, and serve food in a safe and clean way. Health 2016-04-14 2016-07-12 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2016-04-14 2016-07-12 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Health 2016-04-14 2016-07-12 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-04-14 2016-05-28 N
Ensure each resident receives an accurate assessment by a qualified health professional. Health 2016-04-14 2016-05-28 N
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2016-04-14 2016-05-28 N